If you are not satisfied with your hair or any other salon services you must reach out to us within 10 days and your stylist can speak with you about what adjustments they may need to make to resolve the issue.
They will assess your services and they will go over your initial consultation where expectations and hair goals were first discussed before your service.
Then your stylist along with the consent of the manager will be able to make the decision on whether or not any adjustments are complimentary or if there is a fee.
Curls And Co requires a credit card on file to reserve your appointment.
Curls And Co requires 48 hours in advance to cancel or reschedule your reservation.
Any changes to your reservation within that 48-hour window will result in a 50% charge to the credit card you have on file.
You will receive a confirmation text 3 days before your appointment. You can cancel through this text as well as confirm.
No refunds will be given for services.
All service/tip sales are final. Products may be refunded within 10 days of the original purchase.